Agency SOP Library · v1.0

Your agency's operating system. Stop rebuilding the same process for every client.

24 done-for-you SOPs covering the full client lifecycle — Sales → Onboarding → Delivery → Retention → Offboarding. Every SOP ships with copy-paste emails, scripts and scorecards (real numbers, not outlines), plus an AI prompt that adapts it to your agency in minutes.

Get the library — ฿1,990

One-time payment · 24 SOPs + Notion CSV + 14-day install playbook · instant download · free v1.x updates

24
done-for-you SOPs
5
lifecycle stages
1×
payment — yours forever
$0
monthly fees

The 24-SOP library

Organized by client lifecycle stage. Each SOP is 1–2 pages with the same anatomy: when to use → the process → copy-paste assets → rules & red flags → what good looks like → an AI prompt to adapt it.

Sales

5

Qualify, discover, propose, price and follow up — stop losing deals to slow responses.

  • 01Lead Qualification Scorecard
  • 02Discovery Call Script
  • 03Proposal Template Structure
  • 04Pricing Calculator Logic
  • 05Proposal Follow-Up Cadence

Onboarding

5

From signed contract to a project that runs without daily supervision.

  • 06Client Welcome Packet
  • 07Kickoff Meeting Agenda
  • 08Access & Asset Checklist
  • 09Communication Rules
  • 10Project Plan & Milestones

Delivery

5

Weekly updates, revision control, QA and escalation — protect margin while you deliver.

  • 11Weekly Status Update
  • 12Revision & Change Policy
  • 13Pre-Delivery QA Checklist
  • 14Scope Change Estimate
  • 15Client Escalation Path

Retention

5

Reports, QBRs, upsells and health checks that keep retainers alive for years.

  • 16Monthly Report Skeleton
  • 17QBR Agenda
  • 18Upsell Triggers & Pitches
  • 19Retainer Health Review
  • 20Client Feedback Pulse

Offboarding

4

Hand over cleanly, bank testimonials, win back the quiet ones.

  • 21Project Handover Checklist
  • 22Testimonial Request
  • 23Alumni Referral Program
  • 24Win-Back Sequence

24 SOPs cross-referenced by number — designed as one operating system, not 24 loose documents.

Import in 60 seconds

Plain files that work with the tools you already use — no new software to learn.

.md

Markdown (24 files)

One .md file per SOP with an identical structure. Open it anywhere — Obsidian, Google Docs, VS Code.

CSV

Notion import

Import the 24 files as full pages, or merge notion-import.csv into a database and filter by lifecycle stage.

ClickUp

ClickUp / Confluence ready

Paste any file into ClickUp docs, Confluence or your team wiki — formatting survives in every major tool.

AI

AI-adapt prompts built in

Every SOP ends with a prompt that rewrites it for your niche, rates and voice in minutes.

Who this is for

Built for lean digital agencies where the process still lives in the owner's head.

Solo agency owner

You are sales, delivery and support at once. This is the system that keeps working when you can't be online.

Agencies of 2–10

Turn "how we do things" from tribal knowledge into files that train your next hire for you.

Freelancer about to hire

The 24 SOPs you should have before your first hire — because you'll never have time to write them later.

SMMA & white-label

Run the same process across every client without reinventing it — and without quality dips.

One-time price. Yours forever.

Less than one month of process software — for the whole system.

฿1,990
one-time · ≈ US$56
Buy the Agency SOP Library — ฿1,990

Instant download after payment · Secure checkout via Stripe

Free updates to all v1.x — new SOPs included, no extra charge
Compare the alternatives: SweetProcess charges $99/month (≈ $1,188/yr for a 10-person team) to store your processes — it doesn't write them. An ops consultant charges $3,000–5,000 to interview you and write what's already in this zip.

Everything in the zip:

  • 24 SOPs — full lifecycle, Sales → Offboarding
  • INDEX.md — lifecycle map + the 6 SOPs to install first
  • notion-import.csv — one-click Notion database
  • PLAYBOOK-14D — 45 min/day install plan
  • LICENSE — commercial license for one agency
  • Free v1.x updates — new SOPs included, no upsell

Frequently asked questions

What does the license cover?
A commercial, single-agency license: use every SOP with all your clients and your internal team, forever. You may not resell, share or republish the files themselves — colleagues and partner agencies need their own license.
Do I pay for updates?
No. All v1.x updates — including new SOPs added to the library — are free. Buy once, then download the latest zip any time from your download page.
What if it's not for me?
Email Zicula06@gmail.com within 14 days of purchase and we'll refund you in full. No forms, no interrogation.
What formats do I get?
24 Markdown files + notion-import.csv (a Notion database) + INDEX.md + PLAYBOOK-14D. Everything imports into Notion and pastes cleanly into Google Docs, ClickUp or Confluence.
What language are the SOPs in?
The SOPs are written in clear, simple English (easy to hand to any team member). Every SOP includes an AI prompt that adapts it to your niche — and translates it into your working language in the same pass.

Every month without a process costs more than this library

฿1,990 once · less than one month of process software · 24 SOPs + CSV + 14-day playbook · instant download

Get the Agency SOP Library — ฿1,990